Nicholas Smith

Network Architecture & Design: Expertise in designing, implementing, and managing complex network infrastructures across various environments.

Routing & Switching: Proficient in configuring and troubleshooting Cisco, Nokia, Huawei and Alcatel, with strong knowledge of protocols like OSPF, BGP, etc.

SD-WAN: Experienced in planning, deployment and managing SD-WAN wireless networks with Cisco Meraki.

LAN/WAN Management: Skilled in the day-to-day management and optimization of LAN and WAN environments, ensuring high availability and performance.

Cloud Fundamentals: Understanding of cloud platforms such as AWS, Azure, and GCP, with the ability to integrate and support hybrid networking environments that span on-premises and cloud infrastructures.

Network Security: Expertise in designing and implementing robust security architectures, including configuring and managing firewalls (Cisco Meraki), VPN solutions (site-to-site and remote access), and ensuring compliance with industry security standards.

Infrastructure Management: Competent in managing both Windows Server and Linux environments, ensuring stable and secure operations.

Network Monitoring & Troubleshooting: Proficient in using tools like Wireshark, DX Spectrum and NetOps for real-time monitoring, performance analysis, and issue resolution.

Customer Service & Support: Proven track record of providing excellent technical support and service desk management, ensuring customer satisfaction and timely resolution of issues.

Team Leadership & Collaboration: Experience in leading technical teams, mentoring junior engineers, and collaborating effectively in hybrid work environments. As a team lead of a company with around 5000 employees. my team was nominated & won top performer, reflecting customer centricity, collaboration and team work.

Project Management: Successfully led network upgrade and Business Continuity projects, from planning through to execution, ensuring seamless transitions with minimal downtime.

Versatile Expertise: Proven ability to excel in multiple roles, including presales engineering, network architecture, and senior network engineering, delivering comprehensive solutions from initial design and client consultation through to implementation, support, and optimization.